Ochatbot® AI Chatbot Features

Ochatbot is an AI chatbot that has easy-to-use features that help you engage with your users and get higher conversion rates of leads and sales. The interface allows you to create conversations with questions, intents, keyword listeners, and a variety of reply types and logic. Here are some of the features.

• Easily installed with one script on your website
• Direct Shopping – Search product databases through keywords, SKUs, tags, and product descriptions.
• Add To Cart – Users can add products to their cart without leaving the chat window.
• Product Descriptions – Ochatbot provides short product descriptions within the chat window.
• Order Status and Tracking- Reduces the number of support tickets.
• Abandoned Cart – Boosts sales and overall revenue.
• Product recommendations – Connect product recommendations and add up-sells and cross-sells to increase sales.
• Page Targeting – Increases engagement with the site to gain sales and insights.
• Zapier Integration – Connect to thousands of CRM’s.
• Fully Customizable – Change the appearance, size, and location of the chat window to match Ochatbot with your brand.
• Built-in third-party Live Chat – Chat directly using Ochatbots Live Chat or connect a third-party live chat for higher-level customer situations.
• Reporting and Analytics – Scheduled weekly, reporting metrics that track conversions, revenue, and explore your Ochatbot’s effectiveness are provided.
• Surveys and Forms – Add surveys and forms inside Ochatbot to gain customer feedback in a conversational manner
• AI Conversational eCommerce – Interact in a human-like manner through textual conversations in real-time.
• Natural Unrestricted Conversation – Mimic a natural conversation with the ability to switch from topic to topic at any point on their shopping journey.
• Build, test, and launch your chatbot for free!

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