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Haptik
Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.

Category

Customer Care, Lead Generations, IT Service Desk, Conversation commerce

Industry

SummaryFeature ListUse CasesPricingLearn

Upgrade your Customer Support from just Live Chatto AI-powered Experiences Power conversations that ignite user engagement, provide on-demand support and enhance customer experiences across messaging channels that your users already use.

More than just a Chatbot or Voicebot

Haptik’s Intelligent Virtual Assistants (IVA) are built to understand industry and domain-specific context, solving specific problems end to end with the objective of improving CSAT & NPS

Industry-specific AI

Haptik’s natural language engine leverages the power of more than 4 billion interactions to enable custom industry-specific AI models ensuring a truly intelligent and frictionless user experience

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Enterprise Smart Skills

Ready to go with pre-trained use cases, Haptik’s library of hundreds of modular Smart Skills ensures not only the fastest time to market but also deep, engaging conversations, superior CX, and business conversions

Explore Smart Skills

Intelligent Analytics

Real-time reporting of how users interact with your IVA and what's limiting their experience, enabling continuously supervised and unsupervised improvement of the virtual assistant

Dive into Intelligent Analytics

Platform

Conversation Studio

Smart Skills

Advanced NLU

Intelligent Analytics

Omnichannel

Smart Agent Chat

Enterprise Security

Integrations

no code

Customer Care

Lead Generation

Conversation commerce

IT Service Desk

Pricing is base no of messages sent and recieved, Reach to business to get actual prices

Haptik-Virtual Mortgage Assistant

Answer FAQs, guide customers about mortgage rates and more, with Haptik's AI-powered omnichannel virtual mortgage assistant. Use chatbots and voice bots to enhance customer experience and drive ROI across multiple channels, including Web, Mobile Apps, WhatsApp and

Haptik - Transforming Customer Experiences with Conversational AI

Typical AI assistants often fall short of giving customers generalized, repetitive responses instead of satisfactory help. This along with unanswered questions and abandoned carts has diminished CX, drop in customer retention, and increased customer service costs. Until now.

Haptik-Oyo Hotel Booking on Whatsapp

Watch the demo to learn how Haptik's WhatsApp bot successfully automated hotel bookings for OYO. Understand customer requirements, answer FAQ's, and facilitate hotel bookings over WhatsApp with Haptik's Intelligent Virtual Assistant

Haptik-Conversational IVR Demo

How can Conversational IVR help your Brand? Watch this quick teaser video to find out.

Haptik-Buzzo | Conversational Commerce Solution | Voice Assistant - JioMart Indian Online Grocery Delivery

Buzzo uses Haptiks’ cutting edge NLU technology to understand customer's requirements spoken in colloquial language and provides buying guidance to enable a quick & smooth ordering experience with a human-like persona