1 vailable on 12 different work platforms
Businesses can create their chatbot on Messenger, Skype, Kik, Slack, Telegram, WhatsApp, Line, Viber, business website and other platforms as well.
2 Visual Conversation Modeler
Engati now offers a simply AI intelligent platform to build conversations, flows, paths and copy, paste, edit, delete them as and when required. The feature provides proper visualisations of an interaction between the chatbot and a customer. Therefore, defining a conversational customer journey with accurate content and flow is now easier and better.
3 Voice Conversations
Yes, chatbots now have a voice and can talk to your customers. You can pick the language of your choice, build it in languages that your customers prefer, make the conversations continuous or non-continuous, and try out other different variations. It will be the voice of your brand and Engati will help you expand your reach!
4 Contextual Conversations
Customers won’t have to repeat their question or the context of the conversation with this chatbot feature. It makes the chatbot smart enough to understand context and provide answers and solutions at the first time itself.
5 FAQ Builder
It’s too tedious to manually create each and every FAQ about the business and upload them all one by one. With this feature, you can directly upload the entire FAQ document and witness Engati’s intelligence first-hand. The feature will help the chatbot segregate the questions and mention the answers next to them.
6Human takeover and LIVE chat
Engati is an easy-to-use DIY chatbot building platform with which you can create a smart, intelligent, and robust chatbot. If ever you need any help, The Engati team will always be here to provide you with all the assistance you need. However, there are certain cases in which your customer may still want to talk to someone in person. Therefore, Engati has your back with its Live chat feature. Your customer support executives can take over the conversation anytime to assist your customers personally.
Sales & Marketing
Engage and qualify leads
Send high-intent leads directly to sales
Entertainment
Healthcare
Availability round-the-clock
FAQ
Schedule appointments
Insurance
Process claims faster
Manage claims and renewals
Ecommerce
Personalized ecommerce conversation and shopping
Sharing shipping information
Starter
Free
Professional
$79/month
Business
$249/month
Enterprise
Custom
Monthly/Yearly
https://www.engati.com/pricing